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Job Context
The IT Support Specialist will be responsible for providing technical assistance to clients and internal teams, troubleshooting hardware and software issues, and ensuring all IT systems operate efficiently. This role is key to maintaining smooth operations for both the organization and its clients.
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Job Responsibility
The selected candidate will provide first-line technical support for hardware, software, and network issues. They will diagnose and resolve IT-related problems promptly, install, configure, and maintain computer systems and peripheral devices, monitor network performance and security, document issues and solutions for future reference, and assist in IT projects and system upgrades.
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Educational Requirement
- Applicants should hold a Bachelor’s degree in Information Technology, Computer Science, or a related field from a recognized institution. Relevant certifications such as CompTIA A+ or Microsoft Certified IT Professional are an added advantage.
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Experience Requirement
Candidates should have a minimum of 1–3 years’ experience in IT support or a related role. Experience with network troubleshooting, system maintenance, and technical support is preferred.
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Additional Requirement
The ideal candidate will have strong problem-solving and analytical skills, excellent communication and interpersonal abilities, and the capacity to work both independently and collaboratively. Familiarity with multiple operating systems, including Windows, Linux, and macOS, is expected.
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Others Benefits
Jobs Information
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Company Name
SENIOR COMPUTER SERVICES INTERNATIONAL -
Job Category
IT Support & Maintenance -
Job Position
IT Support & Maintenance -
Job Type
full time -
Salary
Negotiable -
Job Location
Kampala Uganda -
Deadline
24 Jan 2026