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Privacy Policy

Effective Date: 01/01/2024
Last Updated: 01/06/2025
Organization: Senior Computer Services International
Website: https://www.scsinternational.org
Online Learning: https://learning.scsinternational.org
Contact Email: info@scsinternational.org

1. Introduction

Senior Computer Services International (“SCSI”, “we”, “us”, “our”) values your privacy and is committed to protecting all personal information that we collect from our students, clients, partners, and visitors.

This Privacy Policy explains:

·         What information we collect

·         Why we collect it

·         How we use, store, and safeguard your data

·         Your rights regarding your personal information

·         How to contact us for inquiries or data requests

By using our websites, online learning systems, and IT managed services, you agree to the practices described in this Privacy Policy.

2. Scope of the Policy

This Privacy Policy applies to:

·         scsinternational.org

·         learning.scsinternational.org

·         market.scsinternational.org (if applicable)

·         Any service, online platform, mobile page, or digital tool owned or offered by SCSI

·         All physical and online learners, clients, and visitors

This policy does not apply to third-party websites linked from our platform.

3. Information We Collect

A. Information You Provide Directly

We collect this information when you fill out forms, register, enroll, purchase a service, or communicate with us:

·         Full name

·         Email address

·         Phone number

·         National ID or Date of Birth (for verification if required)

·         Address or location information

·         Education background and academic details

·         Employment details (for corporate training)

·         Payment details (processed by secure third-party providers)

·         Any documents or files uploaded during application or coursework

·         Feedback, testimonials, and survey responses

B. Information Collected Automatically

When you visit our website or online learning platform, the system automatically collects:

·         IP address

·         Browser type and device type

·         Pages accessed and time spent

·         Login times and course activity logs

·         Download and upload activity

·         System performance information

·         Cookies and tracking tags

We use these details to improve user experience and enhance system security.

C. Information from External Sources

We may receive additional information from:

·         Third-party payment processors

·         Learning partners and certification bodies

·         Government or regulatory authorities (when required)

·         Public online sources (for verification, if applicable)

4. Why We Collect Your Information

We collect your information for the following purposes:

A. Service Delivery

·         To register students and create accounts

·         To provide online computer courses and distance learning

·         To deliver IT managed services and technical support

·         To process payments and confirm transactions

·         To issue certificates and academic records

·         To communicate updates, reminders, and notifications

B. Platform Security & Improvement

·         To monitor system activity

·         To protect user accounts from unauthorized access

·         To improve website performance

·         To analyze usage for system upgrades

C. Legal & Administrative Purposes

·         Compliance with data protection laws

·         Maintaining internal records

·         Preventing fraud, cyberattacks, and misuse

D. Marketing & Communication

(Only with your consent)

·         Newsletters

·         Promotions

·         Learning reminders

·         Course recommendations

5. Cookies and Tracking Technologies

We use cookies to provide:

·         Personalized user experience

·         Faster platform login

·         Efficient course navigation

·         Visitor analytics for site improvements

Users may disable cookies in their browser settings, but this may affect platform performance.

6. How We Protect Your Information

We implement strong security measures including:

·         Encrypted databases

·         Secured servers and firewalls

·         Password protection and two-factor authentication

·         Regular system audits

·         Restricted employee access

·         Data backup and recovery systems

We continuously update our systems to guard against threats like data breaches, malware, and unauthorized access.

7. How We Share Your Information

Your information is never sold or rented to any third party.

We may share data only with trusted partners:

·         Payment processors

·         Academic and certification bodies

·         Government authorities (only when required)

·         IT service providers who support our systems

All third-party partners sign confidentiality and data-protection agreements.

8. Data Retention

We keep your information for as long as:

·         You have an active account

·         It is required for legal or business reasons

·         We need it for academic record-keeping

·         We are required to by education authorities or regulators

You may request account closure, but some data may be retained for compliance.

9. Your Data Protection Rights

You have the right to:

·         Access your personal data

·         Request correction or updating

·         Request deletion of your data

·         Withdraw consent at any time

·         Request a copy of your information (data portability)

·         Restrict the use of your information

To exercise these rights, email us at: info@scsinternational.org

10. Children’s Data

Our services are not intended for children under 16 years unless supervised by a parent or guardian.
We do not knowingly collect data from minors without consent.

11. International Data Transfers

If your information is transferred or processed outside Uganda, we ensure:

·         Secure cloud storage

·         International-standard data protection safeguards

·         Strict confidentiality agreements

12. Third-Party Links

Our website may include external links.
We are not responsible for the content or privacy practices of external sites.

13. Policy Updates

We may update this Privacy Policy occasionally to reflect:

·         Changes in our services

·         Legal requirements

·         Improvements in data protection practices

The “Last Updated” date will always be posted at the top of the policy.

14. Contact Information

For questions, concerns, or data protection requests, contact:

Senior Computer Services International
Email: info@scsinternational.org
Website: https://www.scsinternational.org
Phone: +256 (0) 200 969946 / +256 (0) 394 504285
Location: Uganda, East Africa