Introduces learners to computer servicing, technical support, repair practices, maintenance procedures, and the role of a computer technician.
Provides a detailed understanding of the major hardware components found in desktop and laptop computers.
Introduces the tools, equipment, safety procedures, and professional practices required for computer repair
Provides practical training in safely opening, disassembling, inspecting, and reassembling computers.
Teaches learners how to identify, inspect, maintain, and troubleshoot motherboards and processors.
Covers memory technologies, installation, diagnostics, upgrades, and common RAM-related faults.
Teaches learners how to install, maintain, diagnose, upgrade, and troubleshoot computer storage devices
Explains how computers start and introduces BIOS/UEFI configuration and troubleshooting.
Provides practical training in installing and configuring operating systems on computers.
Teaches learners how to identify, install, update, troubleshoot, and manage hardware drivers.
Develops practical skills for diagnosing and resolving common Windows operating system problems.
Teaches learners how to identify and resolve software-related problems while maintaining system performance.
Introduces common malware-related computer problems and safe methods of prevention, detection, and recover
Provides practical knowledge of laptop components, maintenance procedures, upgrades, and common laptop faults.
Teaches learners how to diagnose, repair, maintain, and upgrade desktop computers.
Covers diagnosis and troubleshooting of common external computer devices and peripherals.
Introduces the maintenance and troubleshooting of commonly used printers and scanners.
Provides essential networking knowledge required to diagnose computer connectivity and network problem
Teaches learners how to protect important information and respond to common data-loss situations.
Teaches practical methods for identifying and resolving factors that affect computer performance.
Teaches learners how to establish regular maintenance practices that reduce hardware and software problems.
Develops the professional and business skills required to provide computer repair and technical support services
Provides learners with an integrated practical assessment where they diagnose, maintain, repair, configure, and document computer system
his final practical project and assessment evaluates the learner’s ability to apply computer repair and maintenance skills to real-world customer problems.
Learners will identify a customer’s computer-related problem, gather relevant information, diagnose the cause, recommend an appropriate solution, and carry out the required repair or maintenance procedures. The assessment focuses on practical troubleshooting, hardware and software diagnosis, repair techniques, preventive maintenance, customer communication, and proper documentation.
Learners will be expected to:
The project is designed to demonstrate the learner’s ability to handle a complete computer repair case from customer problem identification through diagnosis, repair, testing, and final reporting.
Assessment: Practical project, troubleshooting exercise, repair demonstration, and final report.